my terrible experience with Macdonalds and Uber eats

On Friday 17/07/2020 I made an order on the uber eats app for macdonald's,it shows me my receipt and that the order was delivered but I never received my order and mney was taken off my account.This absolutely saddening but because I spent my entire day waiting for an order that is not coming which lead me not having anything to eat at all because I did not get my money back .It is Sunday today and I still have not received my money or even a better response.

I am disappointed!