1 reviews | Active since Jul 2011
Missing items in order and no response from anyone! McDonald's simply PATHETIC!
<p>Yesterday at Fourways McDonald's I stopped to get a happy meal for my son after his Dr's visit wanting the toy of course. I order from the drive thru and they confirm my order with me when I order and at the payment window. I then get to the window to collect, very unfriendly, this is a trait of Fourway's in general, told everything is in the bag, I trusted them knowing I should never do this. And when getting home there is no toy or juice for my son. I respond on the website with all the details they require and ZERO response, not even an automated one saying they have recieved my message. This is pathetic service from McDonald's HQ and also this is not the first time that I have expierenced terrible service with Fourways. They are often rude and not helpful and don't care if the order is correct or not. This is now the final straw and I will never buy from any of these establishments as the food isnt good either. Used to be a treat or for convienance but a pie from a garage is 100% better! I would like some response of some sort and preferably in this lifetime but I will not hold my breath as it seems nobody cares. With the pressures everyone facing today, good service would go a long way to making sure you keep client, but it looks like McDonalds doesn't care. Lets see if I now can get some form of response. </p>
