Midridge Staff is always disappointing

Siya Mhlongo ***) – here today I went to the McDonald's Midridge Drive-Thru – this is the worst outlet when it comes to speed in the drive through – I waited for over 5 minutes in line to get to the ordering machine only to get there and it stopped working – these things happen, what made me upset is that the staff did nothing to either come to our aid as we try to move to the other booth or come outside and manually take our order – I walked out of my car and approached the lady at the window – she casually just said ohhh use the other booth – took me time to get there as I was giving me the order in the other booth she just didn’t seem to care about the time it took – I actually left the drive through to drive to the Kyalami corner one – guess what there is a guy outside in the drive-through helping with moving cars faster and taking your order to you – how come 2 McDonalds (same brand) are so different with one having such high service standards and the other just treating people like dirt and not caring – take the Kyalami people to Midridge to train them please – maybe that is a quicker solution