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Ismail G

1 reviews | Active since Mar 2024

29 Jan 2025, 14:10

McDonald's Woodmead should rather close down than treat people the way they do

I work in Woodmead so at work I use the McDonald's in Woodmead. The service at this Woodmead is the worst I have ever experienced. I have been having endless issues with the McDonald's. The Staff are very rude when you escalate to the manager she is even more rude. They do not help with the issue. I was left in the drive thru while explaining to the manager what issue i had with a staff member that took my order. In the end the i resorted to leaving the drive Thru and going to KFC because i was very hungry and a staff member cannot take an order down correctly. I feel like the staff at this McDonald's take the customers for granted so they do not put anyt effort into the service rthey provide. I have been to the McDonalds 3 times in 2025 and not once have they gotten my order correct. The one time i found this out when i got back to the office , i ordered a burger and was given Nuggets, when i went back, the staff were all arguing with each other about who made the mistake rather than fixing the order and getting me out of there.

The manager spoke to me in a condescending tone as if I am her child later in the conversation the manager spoke to me in a threatening tone as if I am scared of her. Besides the poor service this is now overstepping on my human rights.

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