McDonald's Westgate mall *****ing from my card

On Tuesday we went to McDonald's in Westgate mall Mitchell's plain went through the drive dru, placed our orders and pd with the card then they said declined they swiped the card 3 times and all 3 came off my bank account, then the only gave 2 slips and only 2 was reversed immediately but not the 3rd payment never reversed and when I asked where's the slip for the 3rd swipe they said they can't find the slip it's now gone, and we must just wait it will reverse we went in side and asked for the manager someone else came and said we must just wait it will reverse, I said I want the manager they told us to wait she's busy we waited for 15 min and then I said I want the manager y must we wait so long eventually she come says her name is busy, I asked y did u make us wait she told me didn't they explained to u, then I asked I want the 3rd slip to prove it was declined cause its not reversed on my bank acc then she told me they can't give me a slip it comes from head office and then from somewhere else that wo t happen now that will happen in a few days, when I asked the store managers number, no I'm not allowed to speak to him, and said the regional manager number I'm also not allowed to speak to anyo e of them, so now u tell me who the ****** hell must I speak to cause it looks to me that they stole my money then she said today the manager moegat will be in I must call him we called today.. Joy answered moegamat is not in today his I. On Thursday Busi knew that his shift is there, and that my mo ey should have reversed already, so now I asked what must I do now, and why must I now call all this people and none is calling me, and my mo ey is gone... Well just go and get a bankstagement then they will send to head office to sort out why the ****** hell must I go through all of this when Macdonald made the mistake and stole my money cause they can't proof it declined a d didn't want to give the slip now they not at work.. I want an answer today I'm posting everywhere cause they are *****ing our MO ey and Making us proof it what a bunch of rubish and which business can't a customer not speak to the manager... Unless they busy robbing us