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Pride M

1 reviews | Active since Dec 2018

21 May 2019, 22:27

McDonald's Unprofessional Manager

I had my daughters birthday party at Mcdonalds at dobsonville last Saturday. Nothing was communicated regarding deco and face painting or anything from their side so I took it upon myself to buy deco but thinking maybe at least kids will be painted as part of the package. We got there and the stuff was not even present in the party area. An hour later I was told that I needed to be out by the next 5min because they had another party they had to prepare for, then 5min later the manager came to tell us that we can relax because the other party they had to prepare for agreed that we can continue and they can sit elsewhere. I then relaxed and ordered food for the parents, just after food was brought the manager then came to me again to tell me I need to be out again because there was another party he didn't know about or wasn't aware of. To my surprise the party was booked on that they just minutes after our arrival. The manager then chased us away at least that's how I felt. The manner of approach was very bad. Screaming that he doesn't care if we can take the video of what was happening and we can go ahead and post it on social media. It was very unprofessional and ***********. I am very disappointed in McDonald's. When we growing up parties at McDonald's were the best and we had alot fun but now we've come to this, I am defeated.

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