McDonald's The Pearls Umhlanga Rocks Durban - Poor Service

McDonald's The Pearls Umhlanga - I ordered an SA Breakfast via Uber Eats and added extra Egg and extra Onion. I received my order on time and sealed. When i opened my order, there was NO Beef Patties in my order, no extra egg and no extra onion. I called and spoke to Phindile from McDonald's Pearl Umhlanga. She confirmed my order based on what she received from her side, which matched what I had ordered. She was NOT willing to correct my order and said there is nothing she can do and that I must contact Uber Eats, they will refund me. I repeatedly asked her to correct my order and she refused and told me to complain via Uber Eats, they will refund me. I have the phone recording of my interactions with Phindile.