1 reviews | Active since Jul 2020
McDonald's the new informal corner shop.
On holiday from Port Elizabeth
Speed at McDonald's Grayston bought 10 big Mac meals. Tried to use the app. The service assistant told me I can only purchase one of the meals above using the app. Was irritated but left it.
Speed at McDonald's Mbombela on 23rd. Tried to use the app. I was told that there is no network so I can not use the app. That was it. I ordered and then asked for some cutlary. But I was told no again.
On Christmas Eve I went again to McDonald's Mbombela to buy many Oreo Mcfluries for kids. Once again I was told that there was no network so I could not use the app. Could not redeem the app discount. After ordering, I asked for an extra s****. The last in the front in a unpleasant tone said NO and the other service assistant in the front just looked at me in disgust. Like I'm trying to cheat the business. I can't understand why McDonald's have started Mufti managing their customer service processes. Surely best marketing is achieved through customer satisfaction and loyalty. I usually but McDonald's out of convenience but Burger King is just as convenient without any qualms to date.
