McDonald's SA Restaurant#*** Durban Road No stock and terrible service

Restaurant#*** Durban Road. Worst service ever!!!! This is not the first problem we have had but this was my final straw. Saturday before work, we go through drive thru, the lady takes our order. We get to the window to pay and suddenly she says the card machine does not work. She does not tell us that before she takes the order. So we stuck in the que. she tells us to pay inside. I ask her if there is a number I must give, she becomes rude and keeps saying the same thing "pay inside" very frustrated I go in to pay inside. I get to the till again waiting... I tell the new lady at the counter that I ordered at the window and I was told to pay inside. She just walks away I wait ±10min she comes back to say I must order again. I place my order again, pay and wait. another ±20min and she comes to the counter calls me and says there is no orange juice. I was so upset, not only must I get to work and this is wasting my time, but why would she take my order and not know there is no orange juice to tell me so when placing the order. I asked for a refund and went elsewhere. The staff standing round sanitizing are on a go slow and no system, some get sanitized others walk past and the lady does nothing to in force the sanitisation. I would suggest McDonalds train the staff, and to let them know that the clients are actually to be treated friendly and helpful. And employ staff that want to work, that are happy to have a job, not the current ones who have attitude as if they are doing a huge favour to the clients. The manager is running around like a chicken with out a head and all he can do is apologies and move on to the next unhappy client to ease the tension.