SH
Solly H

1 reviews | Active since Jan 2014

29 Oct 2020, 20:53

Mcdonald's Rude Staff

I have never received such rude and demeaning behaviour from staff at your Silverwater Crossing branch. I went and ordered a redeemable offer from the app and it apparently was refusing, so I had to pay the normal price.

The offer was a Regular Chicken Foldover Meal which was on offer for R49,90.

After the offer wasn't redeemable, I willingly paid the full price of R65,00 and asked the manager for their name, which she said was Lesego Mohau. After giving her name to me, she walked back into the store shaming my character, telling one of the staff in the shop that I am complaining about a redeemable offer, seeming like a cheap person. Unfortunately I could hear them through the collection window with one lady saying "Is he crying for a discount, does he not have money?"

I have found that interaction disrespectful beyond any measure, because why do I have the McDonalds app if I can't use it to its full use?

That manager and her friend were very rude in gossiping in the shop about me while I could literally hear them.

If your app is not meant to be used and your staff literally don't want us to redeem offers, then please cancel your app.

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