McDonald's Ottery - the worst service ever

McDonald's Ottery is the worst McDonald's I have visited within the Western Cape.

Waited 35 mins for food. Asked the server to check on my food, was told it's on its way. Another 15 mins later, flagged down a manager and she supervised the preparation of my food.

By this time my 5 year old was nagging because he was hungry.

All orders placed after mine were being called.

In total 50-55 minutes after placing my order, I received my food.

Then...... My quarter pounder was covered in salt and pepper and missing one half of the bun.

Please also be aware, I'm hopping along with crutches. Had to get up again to flag down the manager who apologised, brought me the same salt and pepper quarter pounder with the other half of the bun and some extra fries for my trouble.