McDonald's online order

I am Highly disappointed by service provided by poor service provided...I placed my order on the 12.04.2019 @ 11:17am...looking at the time now it is 12:47 and still have not received my order even worse my online tracking system estimated the food to be delivered between 11:50-12:05...and also read "order delivered" mean time my order has not arrived.this is totally unacceptable and total disrespect of people's time!!!!