McDonald's Lenasia robbing it's customers

I though after my last review McDonald's would contact my mom to pay her back after they took two payments from her. This however hasn't happened. We are very disappointed in the service we got from the McDonald's in Lenasia and it's clear that they don't care about their customer. We have started spreading word of mouth at my mom's work place in Lenasia to stay away from the McDonald's there because they rob their customers in broad daylight.