McDonalds Kenilworth

Kenillworth Western Cape McDonald's is a disgrace to the McDonald's BRAND I purchase McDonald's daily and I have to return it almost all the time as the chips are old, stale, and smelling of cooking oil, I order the double chillie cheese X2 Medium meals with BEARLY no CHILLE at all in the burger.

I am most disappointed in McDonalds for not hold up the prestige Name

Please address and inform me with a way forward at least