McDonald's Jewel city Johannesburg

I placed and order yesterday and they debited an amount of R107.90 for a Burger with fries and coke at Jewel city Johannesburg,so after that I never received even the order.So the delivery guy started telling me that I am far and he collected my order at McDonald's Jewel city Johannesburg but never delivered to me.The delivery guy by Mustafa never delivered my order....I am disappointed