Mcdonalds is pure garbage

Do not order from mcdonalds app and do not buy from mcdonalds in durban road. I have never in my life had such a bad experience. The food didnt come and they have no way for you to make contact with them. They ask you to speak to a bot but there is no email confirmayion of a complaint. I want my f*cking money back and il never eat their garbage food again.