1 reviews | Active since Oct 2020
McDonald's, I'm not lovin' it.
McDonald's Woodlands...what can I say? I am nothing but disappointed, yet AGAIN, by your lack of service and service delivery.
I ordered a meal from McDonald's Woodlands through Mr Delivery due to the Coronavirus looming amongst us, not only to protect the health of my family, but also to protect the public and their families.
I ordered 2 McChicken meals, one of my children's favourite meals from McDonald's, but without any sauce. The order that was placed the FIRST time, was incorrect. I then contacted Mr Delivery, took photos and logged a query for them to correct this fault. They then delivered the burgers which was STILL INCORRECT, after patiently clarifying the order verbally and AGAIN electronically.
They then delivered the burgers for now a SECOND time, which was correct but my children had to wait more than 2 hours to eventually eat their burgers from McDonald's without their chips and drinks, that they consumed with the first delivery...so much for a McChicken MEAL!!!
Kindly advise how you will compensate my family regarding this absolutely appalling service. The rest of the family could not eat their meals due to having to wait for the burgers (3 times) as I am sure that you would not eat in front of your children whilst they are salivating.
This is not the first time I have experienced this kind of service from McDonald's Woodlands as I have received many incorrect meals, varying from an incomplete Mc****in to food being cold. Urgently awaiting your feedback.
