Mcdonalds Hillcrest Durban bad service

Im a regular at @Mcdonalds Hillcrest as i work close by to the franchise. Two days in a roll the food was not so good and i excused it coz its busy days(month-end) .. today i ordered n waited nothing and apparently the food went back coz they couldn’t find the table number. Lerato who works there has a bad attitude i didnt confront or fight about the food but she was the one who actually lacked people skills