LV
Lizelle V

1 reviews | Active since Feb 2019

07 Feb 2019, 20:20

McDonald’s Hartbee****rt - worst experience EVER!!!!

I visited the McDonald’s in Hartbee****rt tonight. My Children wanted Happy meals. On the menu that is displayed above the counter it reads R39.00. You have to choose an antrée(burger etc), and side(corn or fries) and a soft drink. If you want juice, there is an extra cost. So, I orderd two happy meals with cheeseburgers, corn as a side, coke for my one child and the other one wanted juice. All was rung up. But when I got the slip, there was an additional charge for the corn. The manager was called. She was EXTREEMLY rude and said that’s the way it is, there’ an extra charge for corn, take it or leave it. I asked where it was indicated that there is an extra cost and why did the lady that took my order not make me aware of it. She just looked at me and said that’s how it is on the system.....and again I was given the option: take ot or leave it. I left and noe have two very unhappy girls for not getting their Happy meals. I think, to me, the worst part was the rudeness withou ANY attempt to look after me as a client. Instead I was treated like I’m stuoid for not understanding that what the system says, is how it is. The client can go to hell for all they care!

0
Replies (0)