McDonald's haasendal worst ever service

McDonald's haasendal. You wait an hour forr 2 cuppachinos.l and two ****ins. Cannot wait longer since no one is interested in helping. Requested a refund . Manager is unable to do a refund. Does not know how to. Eventually a worker offers to make the cuppachinos done in 5 minutes. Worst service and attitude ls from any McDonald's ever received absolutely disgusting.