Mcdonalds Gordons Bay - Pathetic service.

Unfortunately you have to leave a star right?

I placed an order for delivery on uber eats, the uber eats driver contacts me via the chat and advises me they do not have the items in stock. I call the driver via the app and talk with the driver and a lady in store who drops the call on me when I request, they cancel the order.

Upon returning to the app I find the driver has cancelled the order however uber eats has not - the order is just hanging - no action taking place from either the store or uber eats. I try lodge a complaint on the app and the tech guy see's the orders status as 'Pending collection' so he sends me a generic response saying the food is on its way, apologizing for the delay not realizing the issue I am having. I call McDonalds Gordons Bay trying to resolve this with them in store and I got the phone dropped on me several times and was not assisted by the store and directed to the app however the app is not assisting me either.