McDonald's - Get Your House In Order!

I am writing to express my deepest regret and disappointment regarding a recent experience at McDonald's - Woodmead branch.

On 31 October 2024, at 19:19 last night, I purchased a Family Pack meal (Order/Slip Number: 1850), which was supposed to include 2 Big Macs, 2 Junior Burgers, a box of Chicken Nuggets, and 4 fries, along with 2 regular and 2 small sodas. Upon returning home and opening my order, I discovered that one of the Big Macs was missing.

This oversight has left me quite disheartened, as I have always valued my experiences with McDonald's. I kindly request that you review the store camera footage from that evening to investigate this matter further.

As a long-time customer, I am genuinely concerned about this experience and hate to think how this incident is even possible. I encourage McDonald's to treat this matter with the seriousness it deserves. This sort of thing should never happen, period!