1 reviews | Active since Aug 2021
McDonald's ***** from its customers
I went to this McDonald's (Heritage Park of the N2 by the BP Garage)to order for a late lunch, I was in a rush so I went through the driver through and ordered 2 burgers, which I PAID, came to the collection window and was told my order is on its way I said thank you and waited, a couple minutes after, the employee comes back to the window to instruct me NOW GO AND PARK MY CAR IN THE WAITING AREA and I told her NO, I cannot wait anymore you guys are playing with me and my time, please refund me. They after forced me to sit in my car in the drive through window and MADE me wait for my food, I got upset parked my car and when to ask the supervisor if I or my time is a joke to them. I through the slip on the counter and left, not the first time i have experience this kind of incompetence at this branch, they are slow and have no care for customer needs. KFC will warn you of waiting times before you order, why can you do the same??? you people and your service are pathetic to say the least. I have am now out of pocket and didn't even receive my food. I will be laying complaints against this branch for withholding my money and not providing me with paid for services but it doesnt really help because head office don't either take your calls or just hang up on you. Don't you guys think you have enough, you really want to ***** R80 from me...I WILL DELETE AND REPOST THIS EVERYDAY UNTIL ACTION IS TAKEN - THIS POST WAS MADE OVER 4 WEEKS AGO AND THEY HAVE DONE NOTHING....MCD's don't give a Sh#t about you. Il just update this every week. I'm hopeful that this will save you all the headache. Keep driving past this place there's a burger king 1km down in the same direction, use them
