MCDONALD'S DOWERGLEN VERY POOR MANAGEMENT SERVICE

The service attitude was extremely poor. At 8:40 PM tonight, while I was queueing at the Dowerglen McDonald’s drive-through to place my order and make payment, someone suddenly walked in front of me and cut the line to order. The cashier (Tsahepang) at the payment window completely ignored me and allowed him to cut in and order. When it was finally my turn, I told the cashier that I wanted to speak to the supervisor (Bradley) to make a complaint. However, his attitude was completely indifferent, as if it wasn’t a problem at all, and he had no intention of addressing the issue of someone cutting the line. I feel that the management is problematic and the staff’s attitude is even worse. I hope the company can take the issue of queue-jumping seriously instead of brushing off customer complaints. It is extremely unfair to those of us who were waiting in line.