1 reviews | Active since Dec 2017
Mcdonalds can never get anything right not even there complaints department
Firstly there online complaints is not working everytime you you write your whole complaint it says there is a error on the site. Really a person must make a complaint about there complaints departement not working shows the state that Mcdonalds is in nothing works they cant get anything right. Anyway to my real complaint.
Firstly i have had endless problems with your Plattekloof store in Cape Town I am really disappointed however i dont want to drive as it is close to where i stay. So last night firstly it was taking for ever for them to get the orders out. Then i got my order did a quick check as i didnt want to hold the que up but once again when i got home the chicken nuggets were 2 short and its not the first time. I know this doesnt sound like anything major but it ruins the whole evening as my daughter is unhappy and i then have to get something else for her to eat we order take out to make our lives easier but there is always a story 2 short doesnt sount like alot but to a young child it messes up the entire evening so thanks once again we frequent that mcdonalds atleast twice a week and there is always problems but this time i cant leave it there. Its easy to say drive back but then all our food would be cold it just a simple thing pack in exacly what we order like last week i ordered my meal as a large and when i got home it was regular even though i paid for a large the week before that we ordered 2 2cheese burger meals when we got home there was only 3 burgers. Is your staff purposely giving items short so they can take the excess home. I want this story sorted im not leaving it here. I will go to hello peter and more social media platforms.!!!!!
