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Derek O

1 reviews | Active since Dec 2017

02 May 2024, 09:27

Mcdonalds can never get anything right not even there complaints department

Firstly there online complaints is not working everytime you you write your whole complaint it says there is a error on the site. Really a person must make a complaint about there complaints departement not working shows the state that Mcdonalds is in nothing works they cant get anything right. Anyway to my real complaint.

Firstly i have had endless problems with your Plattekloof store in Cape Town I am really disappointed however i dont want to drive as it is close to where i stay. So last night firstly it was taking for ever for them to get the orders out. Then i got my order did a quick check as i didnt want to hold the que up but once again when i got home the chicken nuggets were 2 short and its not the first time. I know this doesnt sound like anything major but it ruins the whole evening as my daughter is unhappy and i then have to get something else for her to eat we order take out to make our lives easier but there is always a story 2 short doesnt sount like alot but to a young child it messes up the entire evening so thanks once again we frequent that mcdonalds atleast twice a week and there is always problems but this time i cant leave it there. Its easy to say drive back but then all our food would be cold it just a simple thing pack in exacly what we order like last week i ordered my meal as a large and when i got home it was regular even though i paid for a large the week before that we ordered 2 2cheese burger meals when we got home there was only 3 burgers. Is your staff purposely giving items short so they can take the excess home. I want this story sorted im not leaving it here. I will go to hello peter and more social media platforms.!!!!!

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