McDonalds Beacon Bay, I'm hating it!

Today I was left very disappointed. After arriving at the ordering terminal we were greeted to the chatter or people talking to each other in Xhosa on the other side and no response to my order. After I I say there waiting and calling out a voice came on to tell me there system is down and rudely said I must go somewhere else.

Stuck now in the drive through I had to wait for the people in front of me to be served. Strangely the people in front of me and behind could be served but not me!!! How is that possible!?! When I asked to see the manager some random lady with no name tag or any identification came out to say "Hayibo sorry". So no solution to my issue or reason as to why the system was only down for me.

I honestly will never go back there. To have such poor customer service and useless management is a disgrace. Shocking for such a big franchise to have people like that running there name into the ground. I advise everyone to definitely go somewhere else.