McDonalds Appalling Service

I would like to warn the general public of the worst customer service experience is that of McDonalds Midrand. So after many times of visiting the worst unorganised drive through ever, I parked my car to make my order because every time you order at the drive through and get to the collection window, a staff member will ask you to park in the general parking to wait an additional 10 minutes sometimes for a staff member to bring your order. I don’t understand why they advertise a drive through when they operate like a roadhouse? Anyway I thought that I’d alleviate this stress and place my order within at the counter, I was the only customer, and had to interrupt a conversation between staff to place my order, at that point the cashier didn’t even greet me and was clearly disgruntled that I interrupted her conversation with a colleague, and made me feel like she was doing me a massive favour, so I walked out empty handed and placed a massive order at KFC for myself and my colleagues, where I was greeted with a friendly smile and prompt service. The service at McDonalds Midrand is disgusting and if you are prepared to accept the shocking service, you will wait a long time for your order. McDonalds is perceived to be prompt especially for people that don’t have time to burn at a restaurant, but you would probably be less time consuming ordering a steak at Spur. I’m shocked that McDonalds would allow a franchise to operate at such a substandard. Truly sad that even McDonalds aligns their service standards to a third world country. Anyway lesson learned and will not make that mistake again.