1 reviews | Active since Dec 2010
I ordred Mcfeast spicy, coke, 6 nuggets with jalapeno sauce, after I paid I noticed that the chips were a mess in the bag, they only provided me with 5 nuggets and the burger they provided was a mcfeast delux, something to note is that within the last year this is the 7th time I have had issues with my order, taking into account the amount I order with mcdonalds that's about 30 - 35% of the time they ruin my order, I called the call centre again where I was venting out my frustration as it was the 7th time I had this incident with mcdonalds milnerton, they only contacted me 4 hours later to ask if I was still hungry and if they can deliver me my meal after I was forced to go out and get food, the call centre was on the defensive and coming up with excuses the last words were we apologise but that there is nothing else they can do to help, the hung up the phone, I spend R95 and about R50 on airtime another R40 on airtime attempting to call my bank and reverse the transaction however they were unable to do so, in total a meal that was ruined, I landed up paying R200 thus including the tip I paid the driver.... I want to be compensated! considering calling the consumer protector!!!!!!
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