MC DONALD'S SUN VILLAGE - POOR SERVICE DELIVERY🤬

I AM VERY DISAPPOINTED WITH THE SERVICE THAT MY COUSINS AND I JUST RECEIVED FROM BOIPELO AT THE SUN VILLAGE MC DONALDS.

WE HAD BEEN ON A LONG JOURNEY AND TRUSTED THAT MC DONALD'S CAPPUCCINOS WOULD HELP US KEEP AWAKE BUT INSTEAD WE ENDED UP WAITING FOR ALMOST 30 MINUTES FOR JUST 3 CAPPUCCINOS TO BE MADE, WITH US BEING THE ONLY CISTOMERS AT THE TIME.

WE RAISED OUR CONCERNS WITH "BOIPELO", THE ATTENDENT AT THE TIME BUT SHE SHOWED NO SYMPATHY THAT WE HAD BEEN WAITING FOR LONG WITH NO UPDATE AND HAD TO BEG TO BE SERVED. SHE HAS NO SENSE OF URGENCY AND RESPECT FOR CUSTOMER SERVICE.

WE EVEN WENT TO THE EXENT OF TRYING TO ADVISE TO KEEP CUSTOMERS UPDATED WHEN THERE IS A DELAY BUT STILL NO CARE WAS GIVEN.

I HOPE YOU WILL DEAL WITH THIS MATTER URGENTLY AND SWIFTLY.