Mc Donald's, Isando

I ordered a Mc Donald's Chili Cheese Double burger meal using Uber Eats. when I received my order my burger, it had absolutely nothing but the 2 patties and the rolls. no lettuce, sauce cheese, nothing but a dried up burger. I sent feedback to Uber Eats and was told they would get back to me in 24 hours. I then decided to contact the Mc Donald's Isando where I ordered my meal and found a 'manager' with the name, Caroline who was no help nor seemed regretful that my order was in that state. instead she told us to contact the Uber driver because they don not have drivers available and kept asking whetheri have that burger (which I still have). I have kept it... even have a video and photos. I don't understand how that s relevant when you need to provide some sort of solution. the franchise is at fault so I do not understand why we, as consumers have to be treated like we got that meal for free. I then went on to tell them I would take it up on social media as I was receiving no help from them. the response to that was... okay and that was the end of the call. how is that consumer friendly? why should we be treated like that, Mc Donalds of all franchise- Happy Mc D's???!!! I am disappointed and disgusted.

I would appreciate that I get refunded- you do not treat a customer like that. I want my money back then I will go buy somewhere, where I will e treated fairly and get proper assistance.