Mc Donald Meadowdale

Drove in to the Meadowdale drive threw last evening, after a small disagreement with my sister as to what to eat. Finally decide on a Mc D.... not knowing we are heading for disaster.

Drive threw the lady takes the order, we ordered 3 meals and she missed one. We get to the window to pay, we swipe the card as she gives us the receipt I realize on it there are only 2 meals but before we can even ask she says "I think I missed the one meal" and we say Yes and the charges from the bank cause now we have to swipe again?... Her response was its only R1.

Little did we know as we drove to the next window to collect the order that more is yet to come.

Now this lady comes and asked a question that only now I understand it meant do we have two orders, cause when she asked and we did not understand we received an attitude and she walked away telling her collogues that hai abazi bafunani (we don't know what we want). She walked away and we were attended by a nice lady that apologized for the others behavior and she gave us our order. Drove off but notice our order was not complete drove back got out of the car and walked in now. This time we were very upset and asked for the manager, a guy by the name of Bheki came out and apologized but I had had enough of the apologies in one store and it was all coming from the people that did nothing to us .All I wanted at this point was my money back and give back their food. I told the manager I'm taking this feather and he said he thought we will sort this out like black people (I don't know what that means and I had no interest to know). That really now made me decide I am really taking this to all social platforms I have.. Does it mean cause we are black we must be treated with disrespect and when we don't like it we are told to sort out the issue like black people. I am also in the service delivery industry and really don't appreciate how I don't appreciate how I was treated yesterday. I was given my money back and left to get myself Nandos ,great service i received there and meal was great ,thank you Nandos Meadowdale. Nkateko was the name of the lady that walked away with no apology.

I'm really disappointed as this is the Mc D I always use with the kids.