*********** management skills

Manager had called me to acknowledging my past complain, and asked me to come by to rectify what had transpired. When I got there she took the slip had a chat with one off the ladies then came back and said she didn't read the slip correctly but will talk to her staff about being attentive. Drove with my fuel 6km to the restaurant only to be told and given lousy excuse yet was initially being bribed by being given two correct burgers I had ordered as a compensation for the error occurred. High dissatisfaction and disappointment from manager how she used my time and fuel to show her *********** customer service.