MACDONALDS RETAIL CROSSING **** SERVICE ALWAYS !!!!!!

To date the restaurant has provided the worst service from all the MacDonald's I've been too, I've had a incident the first time when they had the burger promotion for 99 cents, in the drive through, jumped out the car and went to the window to show the clock ticking, the cashier ignored me blatantly and once the clock ticked, she said its expired after seeing it, even the lady in the drive through in front of me said that's pathetic and unfair service. after lodging a complaint, the area manager contacted me and apologized. Today , my fiance in the drive through placed her order and realized her handbag was in the boot, when jumping out to fetch the bag she was told she is disrupting/delaying her service time? WHAT THE HELL? BEFORE SERVICE TIME THEY DAMN WELL NEED SERVICE TRAINING AND CUSTOMER SERVICE TRAINING , ITS US AS CUSTOMERS THAT SUPPORT THESE FRANCHISES, THEY NEED TO HAVE MANNERS AND UNDERSTAND THAT ITS THEIR JOB, NO ONE IS DOING US A FAVOR OR PROVIDING FREE HAND OUTS, WE PAY FOR THE SERVICES . I'VE SENT A TEXT MESSAGE TO THE REGIONAL MANAGER/ BRANCH MANAGER THAT HAS CONTACTED ME AFTER THE LAST INCIDENT AND ITS BEEN HOURS ON HAND THAT I'VE RECEIVED NO COMMUNICATION. IM NOT THE FIRST PERSON COMPLAINING ABOUT THE **** PATHETIC SERVICE OF THAT SPECIFIC BRANCH, PEOPLE THAT LIVE IN THAT AREA ACTUALLY CHOOSE TO DRIVE A LONGER DISTANCE FOR THE QUALITY SERVICE WE REQUIRE. MACDONALDS RETAIL CROSSING NEEDS A DAMN WAKE UP CALL FOR THE **** SERVICE RENDERED