MACDONALDS DISGUSTING CUSTOMER SERVICE

After serving a vehicle before ours at approximately 2:30 am (24 hour service) when I had attempted to place my order I was advised that the system was closed. (Apparently every night this time.) And would be off for the next 30 minutes. When Asking why, Ntosh did not honour my question with a response and blantaly ignored me. I requested to speak to the manager on duty, and khaya then only responded approximately 10 minutes later. She advised me to step away from the speaker box and to wait in the parking lot and estimate when It will come back online, by that time I had already waited for 40 minutes. <br> <br> This is not the first time experiencing poor customer service from this particular branch and I find it highly inconsiderate since their franchise stipulates it operates for twenty four hours. If it is common practice that the system will be offline, it surely needs to be specified and clearly advertised for customers to be aware of so as not to inconvenience them.<br> I believe that these employees could have handled the situation alot better, and I doubt I will support McDonald's in the future