Loberty promenade mall bad service

Unpleasant service i’ve experienced at Liberty Promenade McDonalds. Such a rude girl who showed nonchalant about her behaviour. I placed my order on the self-service and chose the option to pay at the till point. I then went to the till point to make payment but there was no one. I waited and still no one came until i had to ask if i will be assisted or not, this other guy that was calling our orders directed that i came where he was. When i got there i handed my slip but the young girl who was at the till point busy with some writing which i believe paper work shouldnt be done in front where customers will need assistance which is the reason she couldn’t notice that i was standing long to make payment at the till point. She further asisted the lady who was standing there claiming that she came first then i asked how come that her order number comes after mine she carelessly told me that she was infront fair enough, she was in front because there’s no champion on the floor to assist and redirect customers so i ddnt know that that was the till point for people to make payment. I asked her what her name was she shouted her name with attitude and i asked where her name badge was she said she doesnt have i must ask her manager i then asked her to call her manager she just shouted her name and ignored me continuing with her writing, until i had to ask again for the manager she shouted the manager name looking down until a lady who was also not manager came to attend instead she also ddnt know what to do instead just listened to what i was saying. If this is the kind of staff you employ for give customers filthy service then you should think again. Reviews are sent to hello peter but none of the customers are given feedback on such bad service for a big brand.