LACK OF RESPONSE

I WON 7 TICKETS ON THEIR COMPETITION LINE I DIALLED THE NO *** AND IT SAID AN AGENT WOULD CONTACT ME IN 36 HRS. SATURDAY 9TH MAY 2015 A LADY NAMED DOREEN CALLED ME AND I GAVE HER MY EMAIL ADRESS. SHE SAID SHE WOULD BE SENDING ME A FORM TO FILL IN ON MONDAY 11.05.2015 TO DATE NOTHING HAS COME THOUGH. I CALLED THIS NO THE WHOLE WEEK NO RESPONSE. I SENT EMAILS 5 DAYS AGO TO THEIR CUSTOMER SERVICES NO RESPONSE. I SPOKE TO THE MANAGER. SHE DOESNT HAVE CONTROL OVER THE COMPETITION, I GOT MY SON TO DIAL THE COMPETITION LINE 4 Days AGO ON HIS NUMBER STIL NO RESPONSE.. I AM DISGUSTED AS I WON THESE TICKETS WHICH I WAS GOING TO TAKE MY FAMILY TO GOLD REEF CITY AS ONE OF THE THEME PARKS IN THE PRIZE. IT LOOKS LIKE THIS IS A **** MCDONALDS IS RUNNING TO GET CUSTOMERS. THE COMPETITION CLOSES 24TH MAY 2015 SO I GUESS I WILL NEVER RECEIVE THE PRIZE DISAPPOINTING. DESRIEE