Lack of interest in their customers

We submitted our dissatisfaction about McDonald's Bruma advertising operating hours to the public and then not abiding by those hours. Also that we were chased away like dogs. This complaint was submitted through this form on the 5th February and to date we have had absolutely no response from McDonald's. Well due to your lack of interest, we went to The Burger King at East Rand Mall. The food was great (very filling), bottomless softdrinks, awesome chips, great and quick service, and very affordable. I do not think that McDonald's will be seeing us soon (if at all). But with their lack of interest, why should they even care.