Kgomotso'spathetic service at Mac D Philip Nel

Service very pathetic, this is not even the first time this happened iv ordered food for now 3 hours till now m waiting. no one is calling me to tell me what's happening spoke to kgomotso who is in charge there he said to me it's OK I can carry-on complaining!!!!! this is realy pathetic realy service realy sucks!!!!!!!! macdonald Philip Mel Pretoria westi want answers n want answers NOW!!!!!!!!