I'm hating it.

I ordered McDelivery this evening. 2x Sipvy McFeasts, 6 nuggets and an Oreo McFlurry. Estimated delivery time was 20h15 to 20h30. Order was placed at 19h30. At 20h28, the order status only changed to 'In Progress'. At 20h30 I phoned the Call Centre to find out where this basic order was. They told me the shop confirmed it is out on delivery. I then phoned McDonalds Wingtip themselves and spoke to a very arrogant Thabo, supervisor, as the manager was not in. He was extremely rude and simply stated the order was being delivered. I asked him why it took 1 hour to deliver a meal for 2. He stated he only had 1 driver. Thia is not my problem. Why then give an estimated time of delivery if the stores do whatever they want in any case. He refused to apologize and refused to tell me when the store manager will be in. He was very confident in saying that he is not scared of HelloPeter. This is vulgar service and with employees like Thabo, the only reason Wingtip McDonalds make money is due to their brand name, definitely not service!