ice put in my mcfizz drink without asking me

yesterday i went to McDonald's westgate to buy a litchi Mcfizz drink and a mcpie. they had put in ice in my Mcfizz drink when i asked the lady at the counter why did they put ice in my drink ? , she rudely answered me in a sarcastic manner saying \ its company procedure to put in ice to all the drinks unless customer states otherwise."what the hek! when i buy at the princesses branch they always ask me \"" with ice or no ice\""...but to my rescue the lady who was pouring drinks and staff heard us talking "