I WON THEME PARK VOUCHER FROM MCDONALD

I WON THEME PARK TICKETS FROM MCDONALD,BOOKINGS WERE SUPPOSE TO BE DONE BEFORE FRIDAY WHICH IS TODAY,I WAS SUPPOSE TO GET CONFIRMATION BECAUSE I CHANGED DATE FROM THE 9TH TO THE 10TH aUGUST TO GO TO THE THEME PARK,WHEN I CALLED THIS MORNING I WAS ASSURED THAT ILL GET CONFIRMATION SMS BEFORE 12 TODAY,ITS 1:35 I HAVE NOT RECEIVED ANYTHING,THE SERVICE IS VERY BAD I HAVE TO CALL THEM TO GET FEEDBACK,TOMORROW ITS SATURDAY AND I HAVE NOT HEARD ANY SMS NOTHING,I DONT APPRECIATE WHAT THEY ARE DOING ITS NOT RIGHT.