I waited at the Mc parking for ages

I went to get a McDonald's breakfast and they told me to wait by the Mc parking and Mc wait. The employee didn't bring me my food I waited 12 minutes for my food I had to go get it myself and the food was ice cold. The begger problem has become so ridiculously thatI can't drive in i have to dodge 15 people asking for money and the road has a crater. This make it difficult to drive in with a low car. In conclusion the staff needs adjustment, remove the beggers and fix the road. McDonald's is loosing a lot of costumers because of these three problems