HORRIBLE SERVICE FROM MC DONALDS & UBER EATS

I ordered food at Mc. Donalds- Adderley street but when food arrived it was soaking wet! I'm disgusted with Uber eats & Mc. Donald's. The driver Mr. Djuma James just left the food at reception like that, HOW AM I SUPPOSE TO EAT IT??????. When I tried to make contact with Uber eats I couldn't get through. Mc Donalds on the other hand pick up their phone and had a conversation with everyone else BUT NOT ME. I've never been so disappointed in my life.