Highly disappointed

Never been so disappointed in my life. Gone through the drive thru, order not ready, told to park on the side. Waited for more than 15 minutes still nothing, had to go inside to check. Only to be given an incomplete order. Kids waiting patiently for their order for well deserved performance at school. When we got home I complete order, called n complained. Told food Eil be delivered in 40 minutes. Still waiting. Kids slept hundry n disappointed ? ? ? ?