Half hour drive through

<p>So last night we stopped at the drive through at 22:47 we placed our order, paid and waited. At that time we were the only car there. We only received our order at 23:12</p> <p>We sat in the car hearing and seeing how the kitchen staff were totally ***********. They were standing around not knowing how to prepare the order, playing and making jokes. Clearly there's no management there. The one lady stood there for more than 5 minutes putting the order in the bag and taking it out again as the order was repeated to her numerous times. We almost received our drinks twice because there is no proper system. When we finally received our food I asked why it took so long and they said it's the burger we ordered and in the same sentence they said we only got there now. If I wanted to wait almost 30 minutes for my food I would have gone to a decent Steakhouse and not a drive through. As someone who works retail and deals with a lot of people, this is the worst service I have ever experienced or heard of. Not one of the staff members on shift last night is competent to work there. Clearly they shouldn't be there or they need serious training. Because if it takes 6 or more people that long to prepare one order of two burgers, I don't want to know how are they going to handle a queue of cars.... Pathetic is putting it mildly. </p>