Gert-Johan Coetzee Collaboration

McDonald's South Africa informed me via their campaign organizer Ideahive that I had been drawn as a winner in their promotion back in January 2021. They requested contact details to arrange delivery of my prize which I provided but since then no one has made contact. I've contacted McDonald's several times via social media and their standard response has been...we'll follow-up and get back to you but no one ever does.

What the experience has shown me is that the people arranging these promotions are disconnected. Promoting a brand is not just about arranging campaigns. Its also about following through and making it successful. Unfortunately this campaign did not seem to be executed successfully and leaves a sour taste instead of the gratitude a winner should feel.

Thanks but no thanks McDonald's