***** - paid and NOT delivered

This thando refuses to give my order We haven’t eaten She refuses to give me her details Says it’s not her problem Nothing on the system Yet I’ve given proof This is absolutely shocking Take my money Refuse to refund today Refuse to give order Just the system Macdonalds this is absolutely unacceptable I had to wait for this Thandi to pitch up and get this attitude Not a single person trained here on customer services Customer doesn’t matter - won’t get order paid for - system that doesn’t work rules Can’t use any cognitive functioning Sock and tired of this ******* This is ***** at its finest

Eventually spoke to Eugene He stated proof of payment wasn’t ok - I must log onto my bank - I refused I advised I haven’t eaten and paid and their system issues aren’t to punish me as a customer I showed order number also Eventually he agreed to give my order only Got this at 9h40 It was short delivery fee and they didn’t put in the hash brown ordered , which I’ve just seen My own petrol money and emotional turmoil Disgusting being treated like a ******** and over R148 - the least they could have done was refunded and given order for free after all hassles Thandi afterwards advised they’ve been down since yesterday They did advise customer services to block orders - clearly not done ! They’ve also requested numbers to contact people who have also had no delivery I’m totally disgusted by the terrible customer service and treatement and lengths one has to go , just to get what already paid for - not delivered and short delivered Shameful behaviour