Flas advertising & poor customer care channels

False advertising seems to be the name of the game these days - noone has any ethics anymore. I get an email with a special offer to entice me back - buy one get one free. Only to go into a restaurant and find out it's only at select branches, despite the email giving zero info to that effect. Then I go into another branch after browsing the menu on the app - order and get charged 50% more in store, compared to the price the app displayed. So I refused to pay and left on principle. So two stores in two completely different locations, on the same day, both were a let down and did not deliver what was advertised and both times we left without food, hungry and incredibly annoyed. WHAT is going on? So slack! And *********!! What these brands get away with, truly is ********. They do anything to get you there and fail every time to deliver 100% - either the restrooms are messy, or the food is slow or ****py or the service is bad, or the drive through PA systems don't work, or the price is wrong, or the don't have mayo or soft-serve - absolutely appalling and pathetic. Terribly run company in South Africa. As with most companies and service in the country. Very occasionally is it NOT shocking.