EXTREMELY UPSET!!!

MY OFFICE MADE AN ORDER ON THE DATE 30/04/2015 AT THE TIME OF 1:30PM. IT IS NOW 3:30PM AND WE ARE STILL WAITING!?!?!?!? AND WE ARE A CALL CENTRE COMPANY THAT ONLY HAVE A CERTAIN AMOUNT OF TIME TO EAT AND WE ARE NOW LEFT HUNGRY. WE ARE NEVER EVER ORDERING AT THIS FRANCHSIE ANYMORE AS THEY DO NOT OFFER THE CORRECT SERVICES!!!<br> <br> THANKS SO MUCH FOR YOUR \EXCELLENT SERVIES....""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;384723;770649;34;2;0;1;0;0;2;NULL;NULL;NULL;15/04/30 15:42;15/04/30 13:56;Breach of Contract;;Chris Du Plessis or Pumi;***;On the 27 Oct 2014 myself and 3 others purchased a ***** cage diving voucher from Groupon ( 9A228558C6 - 9CAAB1DDD0). We were scheduled a trip for the 8th November which was postponed until the 15th November due to poor weather. Thereafter we were scheduled 2 other trips which was also cancelled for the same reason. <br> We were informed that we were not allowed to book trips with Groupon vouchers for Dec and Jan as those were the peak periods. <br> Both my sister in-law and myself telephonically contacted the agent whom in turn provided the email details and contact details of groupon.<br> I contacted Groupon and spoke to Chris ***) who advise me to email them in order for them to investigate the scenario. On the 11th March I sent an email as requested by Chris and informed them that we were no longer interested in the ***** cage diving due to the continuous cancellations and requested a refund. To date i have not received any feedback or telephone call regarding our refund.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;724253;985;13;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 15:49;15/04/30 13:58;Rude Service Advisor;890629;Chris Lee;***;My vw polo brake lights are not working and EPC light is showing on dashboard, went to vw midrand for advise only to be told by rude service advisor Chris Lee that he had 60 cars and he too busy and wont have time to at least check and advise what might be the issue or if I can keep driving the car....he advised me to book the car in and the earliest they could book me was 21st May...and my car would park there while I walk....don't have problem with all that but Chris Bro please learn to be professional and stop ur sh****t attitude.....I serviced there 3 times and received good advise from Claude...so Chris you can learn a thing or 2 bro ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844001;865015;44;5;0;0;0;0;5;NULL;NULL;NULL;15/04/30 15:48;15/04/30 13:59;ZIPP plumbers - quality and great attitude;;Grant;;My compliment to ZIPP Plumbers. They revamped 2 bathrooms, and did a great job in terms of commitment, staff. attitude, clean and tidy work, little disruption and always communicating and reporting on progress and next steps. It was just a great pleasure to work with them. The call-out to fix a problem after they completed their work was attended to very quickly and without any \delay\"" tactics - so they feel accountable for their workmanship.The only criticism might be in keeping to the schedule - but waiting a little longer was worth it. I would use them again."""