Double payment but zero service

<p>Please assist I was doubled billed yesterday the lady that assisted me advised that my card was declined I advised her that the funds went off from my account and said I should pay cash and I paid cash and I did.The lady that assisted me was also very unprofessional and I am very disappointed by the service that she gave me when asking her how much I should pay she ignored me and took the next order as I was at the drive through she didn’t even answer me she just looked at me. After giving her the cash she made me wait for more the 5 min for my change. I am very disappointed I was never treated this way at any other McDonalds. i also sent an email to ********** but it seems like i amd being ignored!!!!</p> <p> </p>